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Technical Support Level 2 IT Helpdesk Engineer, Urgent in Dublin
at Gerry Nolan in Co. Dublin
Technical Support Level 2 IT Helpdesk Engineer Technician. West Dublin.
Leading established IT solutions Networking Services company, based in the West Dublin Area, & easy to get to with public transport urgently right now need to expand & hire an experienced Technical Support Level 2 IT Helpdesk Engineer Technician, (Salary Euro 27,000 - 35,000), for a very interesting Technical Support (Level 2 skills needed) IT job, where you will learn & increase your IT experience, & skills, & you will get serious training both on the job & later through training courses.
This position is one of the better Techical Support Help Desk IT Support Engineer Dublin jobs on offer right now, & is certainly top of the list.
If you have proven Technical Supoprt (level 2 technical support) IT Engineer experience with Windows Microsoft experience, & legal to work in Ireland, this postion maybe of interest to you. Please check you have the required IT Support Engineer 2nd Level Techincal Support Engineer experience below, & if you do, today email your CV to Gerry Nolan at Net Nation International today. jobs (at) netnation.ie
Key Duties and Responsibilities 2nd Level Techincal Support Engineer Helpdesk.
• Providing IT technical support to clients via remote, telephone and email
• Logging calls into our call management system
• Following all documented processes and procedures
• Determining priority of calls
• Analysis of issues and problem solving
• Escalating calls to field service engineers where necessary
• Take responsibility for issues logged and ensuring resolution
• Carrying out other tasks as required
Experience with most of the following is required and training will be provided for the remainder
• Windows 2000,XP & 2003
• Windows 2003 SBS Server / 2003 Server
• Microsoft Exchange
• Microsoft Active Directory
• Printer / Scanner setup and configuration
• Desktop Hardware setup and upgrades
• Server & User Management
• Ghost
• Microsoft Office
• Anti-Virus Software
• VPN Software
• Symantec Backup Solutions
• Internet, DNS etc..
• Firewalls & routers
• Networking cabling and switches
• Previous experience with an IT service provider would be advantageous.
Technical Support Helpdesk IT Engineer Computer Skills You need, check this...
• Excellent fault-finding and trouble shooting skills
• Excellent customer care skills
• Fluent English both written and verbal
• Strong written and verbal communications skills
• Ability to prioritise and act on own initiative.
You must have legal status to work in Ireland right now to apply for this position & West Dublin for a Technical Support IT Job for you must be a good location.
If your experience in Techincal Support/Help Desk/IT Support Engineer is what our client needs, & you fill your experience is a match, today email your CV to Gerry Nolan at Net Nation International today. jobs (at) netnation.ie
When you email your CV to Gerry Nolan at Net Nation, please in your email Subject Line, use Job Ref 15420 Technical Support West Dublin.
To apply online for the position of "Technical Support Level 2 IT Helpdesk Engineer, Urgent in Dublin" in Co. Dublin, click the "Apply Now" link below.
Leading established IT solutions Networking Services company, based in the West Dublin Area, & easy to get to with public transport urgently right now need to expand & hire an experienced Technical Support Level 2 IT Helpdesk Engineer Technician, (Salary Euro 27,000 - 35,000), for a very interesting Technical Support (Level 2 skills needed) IT job, where you will learn & increase your IT experience, & skills, & you will get serious training both on the job & later through training courses.
This position is one of the better Techical Support Help Desk IT Support Engineer Dublin jobs on offer right now, & is certainly top of the list.
If you have proven Technical Supoprt (level 2 technical support) IT Engineer experience with Windows Microsoft experience, & legal to work in Ireland, this postion maybe of interest to you. Please check you have the required IT Support Engineer 2nd Level Techincal Support Engineer experience below, & if you do, today email your CV to Gerry Nolan at Net Nation International today. jobs (at) netnation.ie
Key Duties and Responsibilities 2nd Level Techincal Support Engineer Helpdesk.
• Providing IT technical support to clients via remote, telephone and email
• Logging calls into our call management system
• Following all documented processes and procedures
• Determining priority of calls
• Analysis of issues and problem solving
• Escalating calls to field service engineers where necessary
• Take responsibility for issues logged and ensuring resolution
• Carrying out other tasks as required
Experience with most of the following is required and training will be provided for the remainder
• Windows 2000,XP & 2003
• Windows 2003 SBS Server / 2003 Server
• Microsoft Exchange
• Microsoft Active Directory
• Printer / Scanner setup and configuration
• Desktop Hardware setup and upgrades
• Server & User Management
• Ghost
• Microsoft Office
• Anti-Virus Software
• VPN Software
• Symantec Backup Solutions
• Internet, DNS etc..
• Firewalls & routers
• Networking cabling and switches
• Previous experience with an IT service provider would be advantageous.
Technical Support Helpdesk IT Engineer Computer Skills You need, check this...
• Excellent fault-finding and trouble shooting skills
• Excellent customer care skills
• Fluent English both written and verbal
• Strong written and verbal communications skills
• Ability to prioritise and act on own initiative.
You must have legal status to work in Ireland right now to apply for this position & West Dublin for a Technical Support IT Job for you must be a good location.
If your experience in Techincal Support/Help Desk/IT Support Engineer is what our client needs, & you fill your experience is a match, today email your CV to Gerry Nolan at Net Nation International today. jobs (at) netnation.ie
When you email your CV to Gerry Nolan at Net Nation, please in your email Subject Line, use Job Ref 15420 Technical Support West Dublin.
To apply online for the position of "Technical Support Level 2 IT Helpdesk Engineer, Urgent in Dublin" in Co. Dublin, click the "Apply Now" link below.
Published at 04-07-2008
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