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applicants

Full-time Danish Tech Support - Cork City

at DS Recruiment in Cork City

Technical Support (Danish Speaking)

Description:
The role will provide resolution to Help Desk service requests within a timely manner and to demonstrate technical expertise and exceptional customer service skills. The roles will require individuals who are highly motivated with a demonstrated ability to work under pressure by handling multiple assignments simultaneously as well as learning new skills and procedures. Experience Profile: previous help desk experience and/or IT background. Fluency oral and written in English and Danish. Key Accountabilities: Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. Identify, evaluate and prioritize customer problems and complaints. Analyze customer problems and formulate plans of resolution. Utilize all technical resources to solve customer problems. Serve as a point of escalation for other Help Desk.

Salary: 19,500pa Euro
Location : Cork City

Send cv to stephen@dsrecruitment.ie

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Published at 26-06-2009
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